Bob Reviewed on Feb 24, 2019, 7:37 PM
My experience was fantastic. I originally booked a mini van. When I picked up the car, they had a GMC Acadia and not a mini van. I indicated that I had to have a minivan and the agent arranged for one that I could pick up within a few hours.
McDesperado Reviewed on Jul 9, 2018, 2:50 PM
The car rentals.com charged us 18 for insurance. When we arrived at Enterprise they explained that insurance that we bought for 18 wouldn't cover the car for any damage. I don't recommend using car rentals.com for any travel needs. Thank you to enterprise for fixing the problems that occurred by booking through car rentals.com
kaf Reviewed on May 7, 2018, 5:19 PM
I was under the impression I ordered a car, but was told when we got there that we had ordered a truck (so no place to put our luggage because it was raining outside). They up charged us for an SUV (since they had no cars left). I was told that this happens a lot at this location - so beware