Had difficulty finding where to pick up car due to closings of certain locations due to the Corona virus shutdown. After that everything went very smoothly. Everyone I dealt with was very nice!

From getting thru the desk at the airport to returning the car the process was effortless.

There were no lines at the other rental company desks in the Airport but at Dollar/ Thrifty there was a line of 8- 10 renters. I waited for 75 minutes to get to the desk. The rate was cheap but the wait was unacceptable.

My first experience with Thrifty/Hertz and they charged me fuel surcharge after delivering it full tank.

There is no information but go to shuttle area pick up so for me who booked through thrifty Should be info inside indicating use hertz bus for thrifty rentals. The low bearing stand has all the info outside but that doesn’t help the guidance for inside the airport so you can look for the low bearing stand with all the info

Good

Took shuttle to Hertz at airport only to find out that Rental Location was 3 miles away and they could not transfer because of prepay. Hertz out of their mercy gave my wife & I a free shuttle to remote location. I had to return only to this location because of prepay. This cost an additional $30 to hire a private service to get us to airport. Also this Hertz location is not open at 4:30am so keys were dropped in their lobby. Vehicle rented was excellent; however, because of all the hazzles I can not recommend CarRentals.com to anybody.

Excellent

Car was promised at 10 am; was not delivered until 11 am. Was at the car wash and then a problem with air pressure on one tire.