Beanz Reviewed on Feb 13, 2018, 6:28 PM
It was my first time renting from Alamo. Staff was friendly and fast no complaints except there was some hidden fees.
Jason Barrack Reviewed on Feb 11, 2018, 11:56 PM
Had booked Jeep Grand Cherokee, but when arrived to collect none were available - were going have to drive around in a Jeep Sahara (not the same!!). Luckily a Grand Cherokee came out of wash bay and we drove it dripping wet. Was a brilliant car for family of four doing a ski holiday. If you book a Grand Cherokee insist on this - no compromises!!
PennyH Reviewed on Feb 11, 2018, 9:08 AM
Our experience at the counter was very good however it was a bit frustrating to have limited choice of intermediate SUV, despite previously having phoned the pick up counter to try and ensure we got the type of car we wanted. Also a word of caution - emailing the Alamo team to get help is not very helpful!! We were told that at Vancouver Airport we could not be sure if our rental car would have mud and snow tyres, however a telephone call to Alamo at Vancouver airport eventually told us that ALL vehicles rented from Vancouver Airport in winter months have M & S tyres.