Marian Reviewed on Mar 11, 2019, 4:37 PM
There were no people in line , so I was in and out , the car was a year old , nice hybrid car decent fuel mileage , 1 thing I didn’t like was the dog hair all over the car from not being cleaned properly.
Charles Reviewed on Jan 12, 2019, 10:31 PM
Once I found the location it was a smoot transaction
Christine Reviewed on Jan 5, 2019, 2:25 PM
I had a rental for a 10:00pm pick up at O’Hare, my flight was delayed. Upon arriving to the counter I found it closed while everyone but one other was open. I questioned the other attendants at other counters and they rolled their eyes about how they function. I had to get an Uber . The next morning I called at 6:30 am to let the Payless people know I would be there to pick up the car . They told me that they had to “modify “ my rental. I asked them what the “modification” would cost . They more than doubled my rental fee, not for the day but the entire 2 weeks I had rented the car. I would say don’t give this car rental place your business . They are a deceitful place of business.