Betsy Reviewed on Jun 21, 2020, 10:29 PM

easy pickup; good advice about which car to pick; very helpful

mickey Reviewed on Jun 15, 2020, 12:50 PM

Over-all our reservation went really well. Car looked great and ran well. I was given zero direction on how to use the convertible but was able to figure it out. The gentleman that processed the paperwork was nice enough but very slow. Standing in noisy garage giving out personal information for a long period is not ideal.

Dhaval patel Reviewed on Dec 23, 2019, 4:19 PM

I pais 10.99$ for each day toll i picked my car i forgot to check for toll pass, they didn’t put toll pass and i have to pay toll from chicago to new york

Cintia Reviewed on Nov 2, 2019, 4:06 PM

My experience with Enterprise was very good, although there was quite a delay in getting the vehicle, there was some sort of problem, but it got figured out.

Gary 49 Reviewed on Feb 9, 2020, 4:33 PM

The system worked as advertised. Good logistics and excellent people service

Mirza Reviewed on Nov 10, 2019, 7:03 PM

The only issue I had was at returning my vehicle. The guy who took the vehicle said that their printer was down so I didn’t get receipt. However, they told me that they will email me the receipt but I haven’t received any email and it has been 19 hours since I returned my vehicle.

Alan Reviewed on Apr 26, 2019, 12:30 PM

Everything went as planned and very reasonable rates!

Neesh Reviewed on Nov 26, 2018, 6:00 PM

My experience was horrible. We waited on a car to arrive for 60 minutes while standing in a cold parking garage with my 6 year old son. There were several other customers with reservations who were also waiting for their cars. Once a car arrived, Hertz charged me $30 without charging me in addition to the fees that I prepayed.

Daniel Reviewed on Dec 4, 2019, 8:12 AM

There was no line so I could go right to the counter. Was quite shocked when told the waiting time for a car would be at least 90 minutes. Then I only had to wait 5 minutes and the car was ready. Confused but happy after all.

karen48 Reviewed on Dec 1, 2019, 4:50 PM

Was a bit annoyed that the gas fill up receipt was not required even though we had been told at pick up that we had to show proof of filling up within 10 miles. We went to a lot of trouble to get that receipt.