It took me at least 35 minutes to get my car and the person working was extremely rude. He got an attitude with everyone in line before and with me. I also have a AAA membership and he refused to remove the young drivers fee even though it is apart of Hertz policy.

Was able to get in and out very quickly as the staff was ready and handled everything perfectly

not too bad! Place not too friendly! no time spent explaining how vehicle work (gas fill) or how to use toll device and did not got a smaller and inferior car than the one ordered online