AldenReviewed on Aug 31, 2020, 8:29 PM
After getting a confirmation for my rental with hertz I showed up and they said that I shouldnt have been able to make a reservation because they dont have any low level cars left :/ so I had to wait an hour and spend more to upgrade to the next level. The Hertz guys were nice and very busy so they did all they could.
KerstinReviewed on Sep 1, 2019, 5:16 PM
I got to Hertz and they had the reservation but not the car. They gave me a dirty tin can car with horrible AC and I was miserable in the August LA heat.
WSReviewed on May 27, 2019, 10:31 PM
I had a confirmed reservation to pick up a van. When I arrived the van wasn't ready. I waited 1.5 hours while they had 1 person cleaning the van (and he took a break while I was waiting!).