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Northeast Side Car Rentals

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1335 ne loop 410 alamo heights hle

Average Pick-Up time: 0-10 minutes

6.0 Out of 10 (5 Reviews)

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5.0 out of 5.0 2.0 out of 5.0

D Reviewed on Dec 29, 2018, 10:03 AM

Please note: this rental car location is not at an airport, so it primarily serves local residents, of which I am one... True to car rental establishment form, the car type I reserved--yes, RESERVED--was not available, so I was upgraded, which I DID NOT WANT. Wake up call rental car businesses, if a customer reserves an economy/compact car THAT is the car type the customer desires--not mid-size or any other larger type of car--as a business model standard, you SHOULD NOT CONFIRM A CUSTOMER'S RESERVATION, IF YOU DON'T HAVE THE REQUESTED CAR TYPE IN STOCK AND ON THE PREMISES AT THE CUSTOMER'S TIME OF SCHEDULED PICK-UP! I'm almost 40 and since the age of 18 have traveled a lot over the years, renting cars several times per year, and this upgrading practice is standard procedure. I'M SICK OF IT!!! A CAR RESERVATION MEANS THAT THE TYPE OF CAR I RESERVED SHOULD BE AVAILABLE. Additionally, this particular establishment had one compact car on-site and REFUSED to rent it to me because it was reserved for someone else, I was told. How can that be when I had a reservation for 7:30 am (the establishment's opening time that day), yet didn't pick up my car until 1:00 pm. Shouldn't that car have been reserved for me?! Am I not a valued-enough customer? In addition to all of the above, the car that I was provided was a bit dirty outside and in and the manager, who was professional and customer-friendly, did apologize; and the gas tank wasn't full (was at 3/4 full). Now, honestly, I don't care much about either of those things, generally speaking; however, if you're going to rent me a type of car that again, I DID NOT RESERVE, the least you could do is ensure its cleanliness and a full tank of gas!! CUSTOMERS, WE HAVE TO STOP ACCEPTING THE DISHONEST CAR RESERVATION PRACTICES OF THESE ESTABLISHMENTS! In order for rental car companies to cease the practice of confirming car reservations that they don't honor--which isn't a reservation at all-- we have to refuse to accept their upgrades (or downgrades, in some cases as well). Patrons would never accept this practice for hotel reservations or flight reservations--and we shouldn't...certainly not without some type of accommodation (e.g. refund, price reduction, etc.), so let's stop accepting this treatment in the rental car world! Finally, noting (or maybe not?) the scheduled time of my return, which was well after the business' closing, I was provided no direction on returning the car, so I wandered around in the dark (the location isn't well-lit) searching for the key drop-off box and parking the car in a fairly random parking space, upon my return. By the way, my rating of two stars is for the positive customer service experience alone. While I am fully dissatisfied with the process, the staff was professional and offered friendly service to me and the other patrons present, which I appreciate.

5.0 out of 5.0 5.0 out of 5.0

DWhitt Reviewed on Dec 19, 2018, 6:37 PM

Being older, this could have been such a challenge, but your staff made it seamless. A God send.

9990 perrin beitel road

Average Pick-Up time: 0-10 minutes

2.0 Out of 10 (1 Review)

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5.0 out of 5.0 1.0 out of 5.0

BravoBandit0569 Reviewed on Feb 19, 2019, 7:07 PM

The woman working the counter was one of the rudest people I have ever had to deal with. She was sarcastic and patronizing when I asked questions. Another person walked in during the transaction to use the restroom and she was also nasty to them. After they left she proceeded to give dirty looks to the door and muttered offensive comments about them. Will never use this location again.

san antonio airport

Average Pick-Up time: 0-10 minutes

9.0 Out of 10 (75 Reviews)

9.3
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5.0 out of 5.0 5.0 out of 5.0

DLJohnson Reviewed on Nov 21, 2019, 2:59 PM

I had a fantastic experience. The instructions were thorough and submitted friendly! I explained I needed a vehicle with four-wheel-drive options and they guided me to the jeep compass which was perfect!!!

5.0 out of 5.0 1.0 out of 5.0

BJo Reviewed on Nov 15, 2019, 4:31 AM

My experience was one of desperation . My reservation w a typically more reliable and more affordable company didn’t work out- so I went to Thrifty the same morn and shirt on time. I opted not to pay for toll because I was not going to use toll roads I skipped toll on way to and they Austin and on the way back because I didn’t pay in advance- but when I got close to my destination I had no choice but to stay on a toll - it coast $5.71 cents ... Thrifty billed my $91.00 NINETY ONE DOLLARS!!!!!!!! $15.00 for every time I passed a toll payment booth... I will never use Thrifty again.

5.0 out of 5.0 5.0 out of 5.0

WanDer Reviewed on Nov 13, 2019, 5:01 PM

It was a positive experience from start to return.

dollar rent a car 8770 crownhill blvd

Average Pick-Up time: 0-10 minutes

8.2 Out of 10 (48 Reviews)

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5.0 out of 5.0 5.0 out of 5.0

Martin and Esther Maldona Reviewed on Aug 17, 2019, 12:32 AM

They didn't have what we book took a while but we got what we needed Sarah was a great help

5.0 out of 5.0 3.0 out of 5.0

CRT Reviewed on Jul 9, 2019, 4:28 PM

Checked in myself on the kiosk and when I went to pick up the car I didn’t have all necessary documents on hand that I had to turned around to solve the problem. I think they should do a better job informing the customer about all the documentation needed before picking up the car. No forgetting that it is very unsafe to display your credit card and driver license on the camera not knowing if they can take a picture of your id/cc. I would NEVER kiosk again!!!

5.0 out of 5.0 1.0 out of 5.0

Juan Reviewed on Jun 11, 2019, 6:18 PM

I was charged an addition amount at the Dollar Car Rental counter. Had no choice but to pay the addition money above what CarRentals.com charged me when I reserved the vehicle.

We collected 137 reviews in total for all stations in Northeast Side, Texas, United States of America with an average score of 7.1/10.
Please be aware that some of these reviews may have been translated automatically into English.

How can I get a cheap car rental in Northeast Side?

We've put together a list of all the tricks of the trade to help you save:

  • Research as many different cheap car rental companies as possible (we make that task simple as ABC!);
  • Take advantage of our Price Drop Alert service and immediately discover when prices get lower for your location;
  • Search both airport and non-airport outlet locations to be sure you're receiving the best offer around;
  • If you're not fussed about which day of the week you collect the keys to your car and you've got some flexibility with your vacation schedule, have a browse around to see which days and dates will give you the best rates;
  • Pickup and drop-off times often need to be the same or very similar (e.g, both 9 a.m.) or you may be asked to pay for a full extra day;
  • If you're hoping to save a few dollars, pay as soon as you book and zoom off with some of the best rates around;
  • Last of all, lock in your booking as soon as you possibly can to grab yourself a heap of savings!
Enterprise car rental locations in Northeast Side
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Hertz car rental locations in Northeast Side
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Budget car rental locations in Northeast Side
1 location
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Thrifty car rental locations in Northeast Side
1 location
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Dollar car rental locations in Northeast Side
1 location
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