Staff very friendly and attentive. The given car was higher than the reserved one.

My experience with this provider represented by Europcar was very good.

very good experience, it's actually Europcar. Fast, kind and courteous staff

Everything worked. Unfortunately we had to change our car because of a defect. but got a new car without discussion

Warm welcome at the counter. The cleaning of the reserved car was not completed, Alejandro offered us the choice to wait 10 minutes or leave immediately with a vehicle cleaner but a higher category and equipped with a GPS.

To recover the car you must already make a first line. It is long and it goes down to the parking lot and wait again. I was charged a return service without explanations.

Fantastic service

Both handover and return were without waiting, the staff was always very friendly. Of course, the usual insurance and services were offered at the time of delivery, on the advice that this would be covered by CardelMar, but no further attempts were made. The car was new (16.000km and clean). The only small point of criticism can be mentioned the low air pressure in the tires, which had to be corrected as a tenant.

Sixt staff were lovely to deal with. Unfortunately the clutch acted oddly from the beginning and half way into my rental in a Girona mountain road, the clutch broke. I ended up losing four hours, but Sixt staff did there best to solve my problem.

I hate it so much that they always try to sell you all kinds of insurance. Then it is specifically stated that each scratch will cost € 800 and then you get a car with 8 different scratches and 4 dents. How much have they earned on that?

The car had a few bumps and scratches but that was perfect because it would cover up any additional scratches that could happen on the trip.

I had a VW Golf from Europcar from 25 May to 26 June 2019, BCN airport, T1. The pick up was generally smooth, but the agent insisted on buying an insurance “according to Spanish laws”. No idea, if this is true or not. At the return, the agent accepted the car with no comments, however few hours later the Europcar deducted 430Eur for the scratch that was never discussed with an agent. I do not know, if the scratch is real or not, but all car damage is supposed to be discussed with the customer, before implying any penalties. Also there is a chance that the car was scratched after the return. I already opened the dispute in the bank and will fight to get this penalty back. Beware of the Europcar and never use their services. This is an awful agency trying to rob you for nothing.

The car rental was at the airport under Cardelmar not present! After consultation Interrent was responsible! The switch was separate from all other AV. The cheap offer was added to insurance and taxes, so that ultimately tripled price.