Reshad Reviewed on Jan 17, 2020, 9:20 PM

When we arrived, there was no car available to be rented while we had a valid reservation. The person who received us was very friendly and managed to get us a car despite everything but with an hour of delays, which shifted our whole organization of the day. The person made us benefit from 15% of discount, I think that is the maximum that he could do But in view of the conditions of use that the company hires us as a customer. It is nothing. I intend to send a message to customer service for better compensation. Because this delay made me lose An organization to review.

Never Use Thrifty Reviewed on Jun 24, 2018, 12:39 PM

Went with Thrify this time because it was a few dollars cheaper than Enterprise (whom I usually use) - and they had cars on site at the airport. Was NOT worth saving a few bucks. Terrible customer service, long line, and I could have taken a shuttle off site to Enterprise car in half the time.

Mary Reviewed on Jul 1, 2019, 8:04 AM

There were only two people at desk and 10 in line and the process is just too slow. there must be a way to speed it up.

FloFloFlo Reviewed on Aug 29, 2018, 3:08 PM

We picked up a car in Paris Gare du L'Est. The local AVIS office only opens until 2 pm (and is not easy to find). Our train to Paris had been canceled, so that we arrived at 12 clock noon until 15 clock in Paris. On the way - from the train - we have phoned around in a panic, so as not to get stuck in Paris without a car. Neither CarDelMar nor Avis could anyone help us. Locally it turns out: After the AVIS representation at the Paris Ostbahnhof closes, you can redeem the contract at the Paris Nordbahnhof - ten minutes walk away. There we were quickly and very friendly helped, and we have yet to get involved in upselling - the convertible version of our Fiat 500 :) Was a lot of fun on our tour of Normandy and Brittany. Would book CarDelMar / Avis again.