Vickie Reviewed on Apr 15, 2019, 1:44 AM

I arrived to airport about 5 hrs before my reservation and although there were plenty of cars in the lot, he told me there was only one available and it was a lot more expensive of course. I could not get different car until my original reservation time. I understand it was poor timing on my part, but I don’t believe that was only car. He took gross advantage of my predicament.

Gilou Reviewed on Feb 14, 2019, 7:12 PM

It is harmful to have asked for an invoice by an impact not visible on the windshield where my responsibility is not engaged. In the end, after challenge the bill was canceled.

A2riton Reviewed on Jan 6, 2020, 11:41 AM

We arrived at Terminal 2, there was no one to collect the car outside. The staff at the counter at Terminal 2 were very incompetent and told us that as we had the plane at Terminal 3 we had to get the car better at the terminal 1 because it was closer.GROSSE ERREUR.We had 3 h of margin and we found ourselves running to record last minute.There is an internal train at roissy which from terminal 2 or terminal 1 drops off at terminal 3 in 20 minutes Never again budget !!

Omar Binladin Reviewed on Dec 30, 2019, 6:32 PM

Had a bit of difficulty picking up the car, have a foreign license but not the international paper copy, I had with me an official translation stamped by the embassy, they were refusing to give us the car without it. He pulled up the terms and conditions on the screen and I saw it clearly written that a foreign license was acceptable with a translation, after nearly an hour they gave us the car. We left the airport and realised that the car’s heater was not working. The next day montparnase station branch exchanged the car. The rest of the hire was very positive. Dropped the car off late at night in the carpark at terminal 1

Deval Reviewed on Oct 4, 2019, 10:36 AM

Pick-up and return express, staff available and attentive

Yigal peretz Reviewed on Sep 30, 2019, 8:09 AM

Its very hard to find in cdg airport the rental place ,its on herz desk,and there is no sign,there are a lot of people wating because the desk includes herz dollar and another company,the i bought by your recomendation the alianz insurance,but in herz rhey told me that because of that they will block deposit on my credit card 22.500 ero!!,i ofcause paid another 50 euro for basic inssurance I should eecive the car at gare du nord paris,when i arived fhe place,there was no sign where to recive the car,i ask some pepople and wastr a lot of time during searching ,and they told me that in parking place is near mcdonalds,but there were no sign at ther entrance on the parking place! I request a compansation as a good client of your company!!

Gwenn Reviewed on Feb 15, 2020, 7:51 PM

I was not happy as when I picked up the car I had to take a compulsory insurance which I did not need. This is pure robbery!

denis974 Reviewed on Feb 4, 2020, 10:04 AM

since I started with this provider, I am completely satisfied

Solo Reviewed on Jan 23, 2020, 8:43 PM

Having chosen a name provider like Europcar, I did not expect to be received as a low cost client (keddy, firefly, ...). Is it the fact of having to go through autoescape which offers advantageous rates. This may explain this.

Yves Reviewed on Nov 27, 2019, 7:15 AM

Not wanting to make us wait too long, the person at the reception gave us a vehicle of a higher category than we expected. Excellent vehicle, professional welcome