Michael Reviewed on Mar 10, 2019, 3:00 PM

My experience went extremely well; however, I am not aware of my final cost. I left the keys and fuel receipt on the dash because there were only one or two return checkers. I still do not have a final invoice.

Sebastian Reviewed on Feb 6, 2019, 7:20 PM

Enterprise was great. They got me to my vehicle and on my way quickly, and then processed my return right away when the rental was completed.

Richard Reviewed on Nov 12, 2019, 2:10 PM

The vehicle was perfect for our needs but the check-in agent overcharged us by adding insurance to our bill. We are currently in the process of dealing with Alamo to reduce our bill.

Keith Reviewed on Oct 24, 2019, 8:50 PM

I got a great car at a great price. Had a small issue when checking back but they more than made it right.

Tess Reviewed on Nov 13, 2019, 8:31 PM

Overall I had a good experience, but I was turned off by the representative's pushiness regarding insurance. I felt pretty pressured overwhelmed as a first time car renter. The car was great and I liked that all I had to do was not ruin the car and replace the gas. The dropoff was the best part ever. I just pulled in someone checked the car and I was off to the shuttle to the new MSY airport. I guess advice is be prepared to travel about 15 minutes from the rental place to the airport...I wasn't mentally prepared for that. But everything went smoothly and I made it in plenty of time.

Valerie Reviewed on Nov 8, 2019, 5:09 PM

I lived the access to the car however the instructions on key drop off when office is closed was not clear and very confusing to say the least further more we are still waiting on a bill from them 3 days later

Roxie Reviewed on Feb 14, 2019, 10:34 PM

There was only one person working the counter and there were 5 people in front of me. Took a long time in line, but well worth it when the agent gave me a car with 3 miles on it. :D

afondesix Reviewed on Jan 6, 2019, 4:21 PM

I thought that everything was included after the booking by internet, however, we had to add insurance and moreover I did not have the car I had booked.