WypReviewed on Apr 1, 2020, 2:39 PM
Our planned car was not returned. After much hassle we got another one in the same category. However, it was slightly smaller and lower. That height was important to us. We had to wait very long and they left us in uncertainty. We arrived even later than the scheduled time. A light should have come on long ago. Handled badly and we got to the counter after 24 hours of travel! When we had a flat tire, we were well helped.
johaReviewed on Mar 14, 2020, 11:53 AM
Very quick, quick and uncomplicated processing
JoReviewed on Jan 25, 2020, 11:28 PM
We rented from Johannisburg airport. Since we had the car for about 3 weeks, it was of course not clean. We were told when we handed in that we had to pay for the cleaning. We have never had this, that one should hand it over cleaned. The clerk gave us 2 options. Either pay the full cleaning or half and then he does it himself. We should put the money in the glove compartment so that his colleagues don't see it. We have never seen such illegal action. We always had cheap providers but we were very surprised that this happened at a well-known provider like Budget.