The reception at the counter very nice and pleasant. Fast but detailed support, in particular on the fact that the eventual addicted to the car would cost more than £ 1300 each depending on the size (with a template in support!) The car was new and it was given to me a crossland X in place of the planned corsa. The return was also very quick and as effective.

Welcome, service, quality of services ... perfect !!!

Good welcome . Vehicle near the reservation. No trap in Check in. And especially no trap Check out. Everything was fast

easy pickup, nice var, easy drop off, good price!

The rental was fine, but trying to call you earlier in the day to tell you my flight had changed and I’d be late was like a Scotland Yard interrogation. The British could learn a lesson about customer service.

Car in very good condition. Professional and speedy renter in renting and retooling.

1 / We had booked a sedan, we had an SUV. :( 2 / At the restitution of the car, the person at the counter told us that I would receive the invoice by e-mail within 24 hours, 72 hours later, I still have nothing.

Had to ask where Keddy fell. Due to circumstances I could not refuel myself, I had to pay 100 euros for 3/4 tank later. Pretty much.

small SUV rav 4 ordered, touran ww loaned with incentive for a car box to increase the bill

Serious company, fast service and very good reception

We were shocked, as Avis Preferred customers, to be treated the way we were treated when we returned the car by the staff and especially the manager on duty at Avis Edinburg. They charged us for scratches that had nothing to do with us, that were present when we picked up the car. As I disagreed and while I had another 3 hours of rental available on my contract, the manager confiscated the key and did not want to give me the rental contract back. He charged EUR 385 extra for a scratch that was already present on pick-up. He refused to give me my return contract back for more than 30 minutes and his behaviour was a pure disgrace. I will never rent from Avis again and will send my Avis Preferred card back to them right away. Avis Edinburg are neither honest nor correct and I intend to filme an official complaint against them. As far as I am concerned that stole money from me.

There was seven of us. I expected C-Grand Picasso but got the Space Tourer! I was very happy with the upgrade :-)

Easy to book, Avis was excellent. Best deal after trying muultiple different comparison sites.