PatrickReviewed on Sep 23, 2019, 1:50 PM
We were shocked, as Avis Preferred customers, to be treated the way we were treated when we returned the car by the staff and especially the manager on duty at Avis Edinburg. They charged us for scratches that had nothing to do with us, that were present when we picked up the car. As I disagreed and while I had another 3 hours of rental available on my contract, the manager confiscated the key and did not want to give me the rental contract back. He charged EUR 385 extra for a scratch that was already present on pick-up. He refused to give me my return contract back for more than 30 minutes and his behaviour was a pure disgrace. I will never rent from Avis again and will send my Avis Preferred card back to them right away. Avis Edinburg are neither honest nor correct and I intend to filme an official complaint against them. As far as I am concerned that stole money from me.
PrimozReviewed on Sep 10, 2019, 5:44 PM
There was seven of us. I expected C-Grand Picasso but got the Space Tourer! I was very happy with the upgrade :-)
KevinReviewed on Nov 26, 2018, 3:40 PM
Easy to book, Avis was excellent. Best deal after trying muultiple different comparison sites.