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Best rated stations in Coachella Valley, California, United States of America

111980 logo

74855 Country Club Dr

Average pickup time: 31-40 minutes.
8.7 out of 10 (19 Reviews)
Friendliness
8.7 /10
Friendliness 87%
Cleanliness
8.1 /10
Cleanliness 81%
Pickup time
9.3 /10
Pickup time 93%
Overall value
8.8 /10
Overall value 88%
5 out of 5
RaymondReviewed on Apr 29, 2020, 4:27 PM
Overall experience was great! However pick up at the JWMariott kiosk was long and somewhat disorganized. Worth the wait...check out was at the airport due to the kiosk closing corona virus.
4 out of 5
Patricia GailReviewed on Dec 1, 2019, 12:59 AM
Easies car rental pick up with no lineup like at the airport. Anastasia was efficient and pleasant and answered all my questions. Car was an older model with a few signs of wear but drove well. Only negative was there was no windshield washer liquid which we didn’t discover till we needed it coming back from birding in the Salton Sea in the middle of no where.
1 out of 5
ConstanceReviewed on Oct 12, 2019, 7:18 PM
Cat not ready. Not washed and only 1/2 tank of gas. Had to wait approximately 1 hr!
113619 logo

67-777 East Palm Canyon #6

Average pickup time: 0-10 minutes.
7.1 out of 10 (7 Reviews)
Friendliness
7.1 /10
Friendliness 71%
Cleanliness
8.6 /10
Cleanliness 86%
Pickup time
8.3 /10
Pickup time 83%
Overall value
7.7 /10
Overall value 77%
3 out of 5
LindaReviewed on Apr 24, 2020, 6:50 PM
My car was fine , the location however was very difficult to find and the customer experience not up to par. The car was not the cleanest I have ever rented, but not dirty. I asked if it was a Hybrid and she said yes, but it was not. I asked if it had been sanitized and she said 'no. When I proceeded to ask why and it should be mandatory she said, have a good one' and walked away into the Hertz building. So I had to go all the way home to get my sanitizer and wipe down the entire car! All that took an extra 45 minutes out of my day.Shame on Hertz for not taking health care concerns more seriously!
1 out of 5
NancieReviewed on Mar 27, 2020, 10:40 PM
They did not have a car for me when I arrived from the airport. Very inconvenient. I had reserved it months before so a car should have been available. I waited 90 minutes for a car to arrive but none came and the desk clerk was not helpful. He sent me to my condo in a Lyft. Would not let me stop to get groceries! Had to get a Neighbour to take me to grocery store. A car was available the next day.
4 out of 5
BonnieReviewed on Dec 11, 2019, 5:09 PM
The clerk was good but I would have appreciated a better and more consumer-service oriented response when I arrived late to pick up the vehicle. Yes, I was in the wrong but chastising me was not the correct way to manage the situation. A bit of professional kindness would have been appreciated. Based on how the person interacted with both me and the other customer that was there, I felt that the company attitude was that it was doing me a favour by renting the vehicle - not providing a customer service that I paid for. Neither of us were out to take advantage of the company but we were treated as if we were. In short, staff could use more education in customer service. The car was great - clean and in good running order.

Frequently asked questions

Car rental company addresses in Coachella Valley

Hertz

Top rated Hertz rental locations in Coachella Valley

74855 Country Club Dr, Palm Desert, USA
67-777 East Palm Canyon #6, Cathedral City, USA

Popular car rental companies & car types

Popular car rental companies Enterprise, Avis, Sixt
Popular car types 4WD, Pickup Truck, Passenger Van
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