JMA Reviewed on Nov 16, 2019, 5:15 AM
Great check out customer service. My one problem was that the cars manual was missing. Never having driven this car before we had difficulty figuring out how to work various controls.
Alex Reviewed on Oct 4, 2019, 9:32 AM
Easy process all round. Slight delay in pick up but they compensated with a free vehicle upgrade.
Udi Reviewed on Aug 24, 2019, 3:29 PM
I never wrote a review in my life, but i Had such a bad experience that I have to . The rate agreed upon in the reservation was not close to what i paid in the counter, even though i order the same class. The clerk was dishonest with me when i tried to get an suv (as ordered) i finally found myself canceling the order as it went up to 1680 British pound!!!! Instead of 600 dollars. I felt that i couldn't trust a word of the clerk and eventually was forced to take a car i didn't want (i was traveling up north and needed an suv). I've ordered a car through carrentals many times and there's always some kind of an issue at the car rentals place. This would be my last time I'm afraid for it doesn't reflect the reality at the counter.