We got a great car the experience was awesome

When I arrived the CSR for Alamo told me that Carrentals.com system does not update timely. You all allowed me to a reserve a vehicle that was not available! That sucks

Didn’t have the sedan I ordered but was given an upgrade for the same price. Car was clean with no issues.

This was great! Easy and fast. I did my info on online. I went in and the people are great!

I had a reservation for 12pm but didn’t get the car until 1:15pm or so because the car was not cleaned. Other than that, great service! Great, clean and disinfected car!

Easy and quick, car was ready to go when I got there and was clean and in good shape.

Pickup was easy, car performed fine, but the inside windows were so dirty, i initially thought they were fogged up. My clients asked if was washed with a Hershey Bar? I cleaned the drivers side so i could see- appears it was wiped with a greasy rag. There was also food stuck/stain on drivers seat.

When I picked up my rental the brakes were grinding so they switched it for another one without a hassle. Would recommend to anyone looking to rent a car.

when i arrived at airport, there no people at counter. so i went to Avis counter, and i pick my car. I ordered a compact car, but when i got a car key, it was a toyota small one. i dont know why down size my car. and i took another 10 mins to change the car i want, finally i got a jeep compact one. in totally, i spent more than 20mins at counter for pick a car. however, it was easy to return the car.

Within minutes of dropping my car off I was contacted by phone to ask if I had left something pink in the car. I could not think of anything, but agreed to contact my sister who had been a passenger. I was unable to reach my sister (because she'd left her pink phone in the car!) After hours, flights, and numerous phone calls, my sister was able to walk up to the Budget/Avis counter and get her pink phone! Thanks for all the extra work and for seeing the funny side of the fiasco with us.

Told me to bring car back by 6pm wouldn't be charged for day or late. They double charged me.