Lili7777 Reviewed on Jan 20, 2020, 1:21 PM
The total cost of my rental was supposed to be $270 and I had to pay $493 There were extra fees and mandatory insurance that carrentals And fox never mentioned. My credit card covered the regular insurance otherwise the cost would be $590. I have rented cars in different countries and this is the first time this happened to me. I won’t ever rent a car through carrentals. Also, The car was in bad conditions. However, the attendant was very nice. And that’s why I add one star.
jean-claude Reviewed on Nov 5, 2019, 5:33 AM
STAFF AND CAR WAS VERY GOOD.mi problem is that i purchase at the time of booking on car rental.com an insurance to protect mi rental that was not valid in santo domingo the renter said, so i was oblige to purchase a very expensive insurance at the counter to be able to rent the car.. mi booking was 627.84us+135us for insurance, i end up paying 1270.22 us for the car. after contacting insurance compagny they promptly cancel the online insurance that i purchase. at the end i pay 507.38 dollars more than what i was planned would surely chose and other option if i was aware.
Angela Reviewed on Oct 28, 2019, 5:32 PM
The estimated taxes were WAY off. I think they quoted me $50 and the actual was around $120, also Liability Insurance is MANDATORY. This added $170 to my 10 day rental. They also charged me $3 per day more than the reservation I made for the actual rental and it is IMPOSSIBLE to argue with these guys. You either take it or leave it. They also placed a $2000 hold on my credit card for the 10 days.