My car was brand new, the price was stellar, and the transaction was quick and smooth! I had zero problems and will definitely use again.

I was super mad with the fact that at pick up I was charged 200 dollars more and that wasnt explained online. I would want to know to be prepared. I was going to almost miss picking up my car because I had no idea I was going to pay more!!!! Online a special advertise is shown and your tricked yo pay that special price at the moment and then at the time of pick up you have no other choice to pay the rest or you Will loose the amount you had paid already!!!

These guys are cool. They smile and they answered every question completely.

Car was exactly as advertised and a great price. Staff was knowledgeable, courteous and accommodating.

Received a Toyota 4 Runner 4×4 Loved the SUV it was great.

Car rentals quoted me a great price. Hertz refused to honor that price.

Professional staff, friendly and courteous! Great rates!

I had a confirmation number and address to pick up Hertz rental car. Paid to be transported to address given. No car available.

My experience was chaotic from the start. The vehicle selected for us was due to expire by the end of the month so a hand written contract was issued. The price was almost $200 higher than the price I found online so the original contract was shredded and recreated at the lower price, but not without several comments made about how the salesman would never use a third party for a rental car. I was required to write my social security number on a blank sheet of paper and my credit was pulled for the transaction. I have rented MANY cars and this was a first for me. The passenger seat in the rental was broken. I returned the following day to have it looked at and was issued a replacement vehicle by a different salesman and things from that point on went very smoothly. I will probably not work with Hertz again in the future. It was, by far, my most complicated car rental experience.

The pick up process took longer than I expected, even though 2 employees were working at the time. I arrived at the airport about 9:10pm, and was not departing from rentals until right at 10pm. There was no line ahead of me, and Two other customers had to wait behind me for several minutes as well.

picked up the car no problem but after that no customer service

Great price. Was given a nice suv instead of the Jetta. Excellent experience.