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intl airport, 3974 w 500 n

Average Pick-Up time: 31-40 minutes

5.0 Out of 10 (48 Reviews)

5.0 out of 5.0 5.0 out of 5.0

Karen Reviewed on Feb 2, 2020, 10:07 PM

Employees were very helpful, got a brand new car. Easy return too.

5.0 out of 5.0 1.0 out of 5.0

Brian Reviewed on Jan 1, 2020, 5:46 PM

I was told I did not have collision protection, even though I paid for it through car and was scammed i to believing that I needed to purchase it through Budget again at a price almost 3 times the original amount. Then the car( Nissan Sentra) was malfunctioning as soon as I got into the Interstate and had 3 separate malfunction icons suddenly show up on the screen. The rpms were surging up and down involuntarily. I drove to what I thought was the next Budget car rental location in the next town to exchange cars, only to find that this location was now closed. So I had to drive all the way back to Salt Lake City to exchange. They have me zero apologies. I had spoken to a rep from car on the way to my exchange location, who assured me that I could exchange and also that I indeed had collision coverage on my original contract and did not need the coverage offered by Budget. When I went to exchange the car, I asked for the Budget collision coverage to be taken off for the new car. I was told that this could be done by starting a new contract. However, they would first need to charge me for a day's use of the first car. I asked them how they could even charge me for a dud car in the first place. The manager responded that the car was not malfunctioning before I left the lot. In short, I was scammed for collision coverage by Budget and I was given a dangerous vehicle to drive through very dangerous mountain canyons without so much as an apology.

5.0 out of 5.0 1.0 out of 5.0

kevin Reviewed on Nov 5, 2019, 7:28 PM

Due to plane delays I was late on getting to the rental counter so the SUV I had saved was gone, understandable. So let's get another SUV & let's charge you $10 more a day, I asked to keep same price, manager on duty said no & I said fine & went across to the next counter & got another SUV for $10 cheaper than the original price. With that experience I'm done with Budget, rude!!!

We collected 48 reviews in total for all stations in Utah, United States of America with an average score of 5.0/10.
Please be aware that some of these reviews may have been translated automatically into English.

About Budget in Utah

Explore Utah with your very own set of rental wheels. Whether you’re traveling for a weekend business trip or need something more long term for a romantic getaway or quality time with the kids, book your Budget Utah car rentals today. Here on, we’re proud to partner with Budget. A leader in the rental car industry, the company supplies us with their premier fleet of vehicles. So you can get behind the wheel of a cute compact for solo sojourns or rent something more spacious if you’re traveling with loved ones.

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