My experience with this service provider is very satisfactory.

We rented and "paid" for a car before arriving in Tangier for 5 days, arriving the rental was not given to us because we had not planned the money of the deposit, so we asked for a refund. The agent told us that to be refunded you had to make a request through the site or directly by phone. On the site impossible to cancel and by phone no one answers or we are answered and hung up on us. Result no car, and 200th lost. I strongly recommend this rental agency.