TonReviewed on Oct 29, 2020, 4:47 PM
People at origination were awesome. People at point of return (RNO) - not so much. Tried to hang some old scratch on me even though it looked like the scratch was there for a few months. It's not in paper work - it is your responsibility and we dont care what you say or how it looks. Thankfully, origination stuff saved my vouching for me.
Overall however def unpleasant experience on returning vehicle.
JXAReviewed on Aug 16, 2018, 5:05 AM
The Enterprise rep at Truckee airport was the friendliest person I’ve ever dealt with at a car rental company. He took the time to walk us to our vehicle, go over features of the car and answer any questions. we were quite impressed with him.