Compliant vehicle / fast and efficient handling / efficient reception staff. On the other hand bad surprise when it was necessary to pay the vignette of the highway. As a foreigner it should have been notified the extra cost would have allowed to have better benefits from the competition. Moreover, during the delivery of the keys the staff did not feel concerned: "You have not seen the line pop up !? It sometimes appears "..." you can always sell it to a friend "... An experience that will not happen again given the lack of professionalism and communication of this company. It's a shame except that everything was fine. I hope this advice will help your future customers avoid bad surprises that waste time and money. Yours truly.

I booked with dollar finally I had to go to the Hertz office and it was a Thirty contract. So Hello muddle the conditions as the deposit did not match what I booked on the Internet. on the other hand, I had to pay extra if I visited neighboring countries. All this was not mentioned on the reservation documents that I received by email. Either they changed their conditions and we passed autoescape that did not update. So now I have to waste my time to be reimbursed by autoescape not counting the time lost in taking the vehicle to try to solve this problem we plan their power plant. When I arrived at the airport I followed the signs for car rentals but it was not very clear that the office was not there. In all I lost 1:30 just to get the car out of the airport. The organization is largely to be reviewed and on the booking documents I had very little detail. So the rental price was good as was the car. Except I wanted to extend for a day and I am told that I have to pay 150 €. So again it's not at all merchant. So I had to make a new contract but at the budget competitor who made me a price of 108 € for a week!

Everything ok with pickup and car. On the return I would like to receive a receipt instead of just handing over the key to Winem Hertz Mitaebeitwr.

Very bad experience: - Vehicle key broken and stuck with tape. - EMPTY WINDOW WASHER TANK !!!! - Uncleaned vehicle: coffee stain, dirty windshield, numerous stains on the seats. - No rear apron in the vehicle: therefore impossible to leave a luggage in the trunk + noise of soundproofing - vehicle with more than 35.000km Etc ..... Really Thank you Notice !!!

Very welcome at the counter with change of vehicle for snow tires (option not present when booking). Normal vehicle cleanliness.

Great experience overall. Only hiccup was taht we arrived an hour early to the requested pick up time for the car. As the desk staff described, if they changed teh pick up time it would have changed teh total transaction and changed teh cost significantly based on AVIS Corp pricing ibnstead of the carrentals.com discount pricing. The cost would have doubled. Not wanting that, we just hung out for an hour to pick up at requested time. The take away here is just book an hour earlier to arrival to avoid a delay in pick up at teh discounted price