JeffReviewed on Jul 4, 2019, 1:41 AM
The car ran great. Pick up was easy once we understood the car was in the French side of the Geneva airport. How about stating this fact and giving directions or map of airport on the rental reservation confirmation documentation you receive in your Email. Some signage on the Swiss side would be nice as the rental signs all point to the Swiss rentals. When renting, the check out agent said that all I would need to do is input the address on the documentation into the GPS to get back to the car return. One address was not recognized in the car GPS or on Google maps. The other address says you arrived at your destination when you just cross the Border near Furney Voltaire. Try it. Wander around for yourself. Stressful. How about a sign by the left hand turn just over the border saying Car Rental Return on the road to the French side of the airport. Did you ever think to program the return address into the Home catagory in the car GPS. The agent can then state, Just press the home button in Favorites to get back to the Rental return address. The employee in the parking lot could perhaps stop talking to his girlfriend on the cell phone and check this on all the cars, maybe even set the proper language up for the nationality of the renter. You know, it's strange GPS, set in a language you can't read. The point of this is to make suggestions to make the Customer experience exceptional. In regards to exceptional, the car was clean, brand new, and very nice to drive. The rental agent was very helpful in all other aspects of the car rental. Thank You
EbrahimReviewed on Apr 1, 2019, 4:16 PM
Efficient car rental. Easy check in. Clean new car. Great little opel
Fab85Reviewed on Mar 4, 2019, 8:17 PM
Super nice staff, listening who exudes confidence.