The car rental agency was great. Very fast and convenient.

i pick up at the airport and that part was smooth. However when i got the car i was dismayed by the smell in the car. Plus there were several dents on the car that i had to report before i left the premise. I was more concern about the smell They try to get the smell out but this one was just cleaned. So I was not impressed. I wish they could put restriction on the smoking. After i left i realize my gas tank was only 3/4 full. So i was upset about that. But didn't go back because i had to drive 200 miles to catch a plane. I got to my destination an i told the gal there that the tank wasn't full. Said she would check on it but i haven't heard anything back about it. Needless to say i wasn't happy about that. And i usually have good reviews about budget rental. But this time wasn't the best.

Small Great Lakes Regional Airport car rental. 4 minute pickup and drop off was 1 minute. I also got an upgrade for free on the car. Bingo!

My experience was hassle free and my overall experience was great

The staff when picked up was rude. Car had damage, blood in headliner, smelled like cigarettes and booze.... no wiper fluid.

Great service