Linda Reviewed on Dec 1, 2018, 11:03 PM

Pickup was very slow. Reps were nice enough. Just drove car from Gulfport to New Orleans airport. Car started making some very strange noises half way there but it was a bottom on the line car so what do you expect. Drop off in New Orleans, oh my!! From unmarked place to drop off, man working in lot wasn't wearing anything indicating he worked there. Told to take a picture of the gas gauge and go to a booth ahead. The line! One person working and we were #9 in line. Took us 45 mins to get checked out and the lady at the booth was oh my gosh so rude! Showed her the picture and she said, that's not full! I showed her again, made the picture bigger and said that I just filled it as full as it would go. She took my phone and then said...oh, I was looking at the wrong thing. No signs on which way to walk to the airport. I rent cars often and go with what's cheapest except for a couple companies I WON'T do business with. Budget is now on that list and I work for a major airline and continue to tell everyone I know to avoid this company!!

T. Howard Reviewed on Nov 14, 2018, 10:24 PM

All in all, good trip. A few comments on the rental from enterprise in Biloxi, the check in was fine; one of my party was there hours before me and upgraded the vehicle fron a mini-van to a large SUV ( he paid for the upgrade),the gas tank was not completely full- which we didn’t catch until we were just out of the airport, so we didn’t note it until we returned the vehicle. In kinda’ a rush at return, I forgot to mention that the SUV stank of cigarette smoke- none of us smoke, we had a full week of events planned and just made the best of it rather than return the vehicle.