Thierry NS Reviewed on Aug 12, 2019, 9:01 AM

Easy support with a very friendly staff. No problem on the car. Excellent experience.

Kathleen Reviewed on Apr 2, 2019, 5:19 PM

I made a mistake and reserved for the Hilo Airport when I meant to reserve for the Kona airport.... This was taken in stride by the agents.... and changes were made! Thank you Enterprise.

J79 Reviewed on Mar 12, 2019, 12:48 AM

Agent quickly acknowledged me and Brought up reservations quickly. She was knowledgeable and informed me of insurance options available. Drop of was just as easy and pleasant also.

Alson Reviewed on Jul 8, 2019, 11:54 PM

Hilo is not very big and neither is the airport so the car rental place is just across the street from the baggage claim. Just head across the street and give them your name and they give you the keys to the car after a few admin stuff that needs to be verified. So easy, even a caveman can do it. The only thing that lacks is they don't walk around the car with you to note the dings/scratches on the car. That used to be a nice touch with the car rental places before, but now it is the renter's responsibility to do it.

Daryl Reviewed on Oct 1, 2019, 9:31 PM

Pickup and drop-off were both quick and easy. Got upsized to a mid-size sedan because my friend is gigantic. Car was a bit dinged up, as most cars in Hawaii seemed to be, but a very reliable Mazda3.