Enterprise’s pick up option is so helpful. My reservation got botched in Boston with Payless, so I had to make a new reservation in Plymouth. I was stranded, they came and got me, just as the ad promises. The driver, Tony was super nice and very helpful with recommendations and pointed out some sight along the way to the office. Above and beyond. The car itself was kind of weak. An older model with no power. Felt like a real cheap car. Yes, economy rental, but this one should be retired.

Barnstable Airport was a great location from which to pick up the car. No waiting in line, the process was efficient, and the agent was courteous and helpful.

Hertz office in Falmouth has now been closed due to Coronavirus. I eventually managed to get through on the Hertz 1-800 number to extend the rental by phone with Hertz and agreed the next nearest office as drop off location. No email confirmation yet received from Hertz. Impression I have is of a supportive yet chaotic situation.

Quick and courteous! Upgraded the car for me which was fantastic.

Everything great! No waiting, friendly and uncomplicated!