Airport shuttle . New and clean car Friendly welcome to go and return good value for money But deposit 75 euros for a full 46 euros ... and blocked sum 2 weeks ..

Vehicle economic range very team gps camera 110cv engine

No one to communicate in your language. Obligation to pay by to flee !!! Nobody speaks your language, nobody explains you. They force you to pay a lot of things. And imposes a payment by credit card on you. ... or pay you 95 € that you will never see again ... why ?? Well, we don't know, no one to explain. Compulsory insurance even if you have already taken and pay when booking. To that, we add 105 € of full fuel, if you bring the car with the full one, they give you back (or not) 80 € ... or passed on the 25 € ????? In short PAs the choice to pay, to repay. Rental car at the start at 140 € which ends on the day D at 340 € !! Nice start to the vacation !!! And the final bouquet, they don't go around the car at the start when you pick it up, send it to you by email within 24 hours, a report that reports faults, scratches ... without you being there. We wait for the return of mail to know if they will count the scratches they forgot on the report. I took photos at the agency on the day to cover us for any complaints about the car. To flee, rude staff, which forces you to pay the excess if not a car.

I refused a first vehicle offered (poor general condition and marked scratches on the windshield). The second was accepted because it was the only one available. Little suited to our age (too low).

You go through autoescape to rent a car at a certain price you take your vehicle and there in one fell swoop € 30 more fee file insurance additional results of the races the price is almost doubled as pass directly by a lessor

Fast handling, new vehicle with lots of driving support, excellent on-board computer!

It was turned on with no superfluous insurance, the car was clean, as new, the settlement quickly and easily, the price outrageously low

The man who check us out at the end of our trip was fantastic. Service all around was great.

I made a reservation with Ace company in carentals.com site. As I have planned, I arrived at Granada 13th Dec. and I visited rental office. But there is no Ace company and Goldcar company manager said that Goldcar is in charge of my reservation. However, she said, if you pay 94 Euro, you will be exempt from car accident. If you do not pay it, you have to pay 1400 Euro in case of car accident. I told her that I already paid car protection insurance. But she said that Ace company is not her company and she do not know whether Ace company will cover car accident or not. Moreover, she requested my credit card for deposit and she transacted 1400 Euro as the deposit. What happens? Why should I be requested for additional car protection insurance even though I already paid it on line when I made a reservation? I was nervous all my trip long becasue I was not sure if my car protection insurance is valid or not. Moreover, she offered me the stick gear car (not automatic gear). So I asked her to change my car into automatic gear car. She requested me to pay 40 Euro more if I want to change my car. When I made a reservation, there was no option about gear. I have no doubt that my car will be an automatic gear car. As total, my expericence about Godlcar company is very bad. Goldcar employee service was terrible. I was unpleased to terrify me that you should be responsible in case of car accidents because you did not make contract with Goldcar company about car protection insurance.

We recently traveled to Spain for our honeymoon and booked a rental. When we arrived in Granada, Spain to pick up the car, we learned that our Ace Rental was actually transferred to GoldCar. I had booked the reservation under my maiden name, which is also the name on my driver's license and international driver's license, which I haven't yet been able to change. I carefully read the terms and conditions and these, along with a credit card, were the only two documents that the Ace Rental Car Terms and Conditions for an international booking said I needed. However my passport was in my married name. When I arrived, the man at the counter said he needed a passport and that Ace rental's terms and conditions were irrelevant and that the prepaid insurance I purchased was also irrelevant should anything happen in a GoldCar. Because of the mismatched names, even though I could produce a half dozen documents showing that I was in fact the same person, he told me that my reservation was voided and he had to make a new one under my married name, thus negating the prepaid insurance altogether. I will be filing an additional complaint, but thought that everyone should know not to book internationally with Ace.