My experience with Hertz Chihuahua was good ! Arrived a day early called for extra day pickup and was rerouted to Airport ! Only problem was that I had done rental online from home and purchased Insurance thru Hertz Website ! Well it was not honored in Mexico at there franchise ! Was required to purchase insurance from them to cover them so this car ended up having outstanding coverage all at my expense ! They comped me half day Sunday evening for my expense ! Fine and dandy all turned out well ! Thanks Hertz !

After a rather insistent suggestion of a paid upgrade at the counter, which I refused, I received in advance a car of the higher category than rented. Everything was managed quickly.

We had to take taxi to Seaquarium beach, had to wait for car 1/2 hr plus. Nightmare of returning car. We were told we could return car at Mega dock,that everyone would be familiar with Avis, that wasn't the case. Very close to ship sailing we found an employee ,in front of a closed office, who told us to lock car and leave keys in it. we had no choice but to leave vehicle Caused a lot of worry and aggravation and stress for no reason Avis said that we could have picked up car at the dock?????

I bought damage waiver from car rental. I was told this will not cover the damage and I was forced to buy extra cover for £55. I am very angry as I have paid twice for the same insurance. Sort this out now

Ordered a Compact and requested navigation and automatic. Nav and auto were offered at an expensive upgrade which I declined and asked to go with the original Compact The Compact I was given was a 3-row, 9 passenger van, manual with no reverse camera . . .not my ideal vehicle for driving around Scotland.

The line up at the HERTZ desk in Glasgow Airport was slow. But the woman was very apologetic and explained they were very busy for the long weekend and that my car was not ready. But after some tourist advice and a wee chat, she had a car for me, the next available one, and an upgrade at that. Well done!!

For a delay of 10 minutes due to the plane, we could not get the car at Sixt at 0h10 for 0:00 while we warned. It cost us a hotel room at Glasgow Airport from 9 to 10/08/19

It was a very bad experience. When I arrive at Europcar counter, I was shown a letter demanding, mandatory, purchasing their Collision Damage Waiver and Theft Waiver cover and if not, I would not be allowed to rent the car. The cost for the cover was GBP355.01 and I had no other option. It was never stated at your website this additional requirement which is 3 times the rental cost. I can send you their demand letter and my payment record if you would want for reference. And this was immediate after I have turned down their selling of upgrading my rental for Range Rover or iPace which cost required additional 50-60+DBP/day. And eventually, after I'd paid the cover, I was handed a Nissan Qashi but it was not cleaned inside/outside and I was told it was the car as it was. I had to do the cleaning of the inside myself. The only positive thing was the guy I met at returning the car, who was very friendly and reasonable.

I was quoted around $250 & ended up paying close to $1000.

Absolutely fantastic