Very friendly and helpful with directions to my hotel Extremely easy drop off at the airport

Quick check-in and inexpensive upgrade offered at desk.

A brand new car getting nearly 40 mpg led to a carefree long distance driving (3500 miles) experience with my local Enterprise car rental service in Spokane. I can, happily, recommend them highly.

11 hours Late getting the rental, but waited for me to get there.

Confusing gas gauge - gas tank was not full when we picked it up. Discovered later.

No personnel available at the Budget counter. Avis personnel filled in, but the one person was overwhelmed. Ovet an hour in line. Finally got the car, and it was dirty, windows were terrible, especially the inside windshield. Dropoff, no attendant available, just dropped off the keys inside at the rental booth.

Quick & easy at Spokane, nice car

Car was acceptable except for traction/tires. We got stuck in parking lot twice.

Excellent service! Agent set me up without hesitation!

When I went to pick up my rental--the gal on Francis Ave---who called me while I was still home and really talked me into renting from her place since it was closer to my daughters home-----well---my appointment to pick up car was 9:00am--I got there at 9:15am--not only was the car not ready---she couldn't tell me when it was going to be ready. I went back to my daughters home where we were staying and she works for a towing company that has Enterprise as a customer. She called a person she knew at Enterprise. After the manager, James took over it was clear sailing from there, We went to another location--3rd Ave in Spokane--Meghan took care of me and was very courteous and professional. With James and Meghan I will once again plan on renting from Enterprise--great crew.

Carrentals.com said dropoff was at the airport but the address was 3 miles from the airport.... when I went to pick up the car, they made my reservation a day shorter and added insurance to try and trick me into paying for insurance I said I didn’t want.