Areta Reviewed on Dec 28, 2018, 8:30 PM
When I showed up to grab the rental they informed me that they were out of cars and that they were driving cars over from a different location. I needed to be at work within the hour, so I couldn't wait. I had to call the company to ask what my options were and found out that they could not change my pick-up location to one WITH cars without a rate increase because I prepaid through carrentals.com. They said they might be able to drop off the car for me. In the end, a car arrived that was many grades above what I had paid for and they rented it to me without charging extra for the upgrade. When I returned it they even gave me a Lyft ride home, which was nice. In the end I probably will not use carrentals.com again.
Ron45 Reviewed on Aug 25, 2018, 7:09 AM
This location is small and didn’t have the type of car I reserved in stock and had to settle for a minivan. A slight disappointment. But the agent was super friendly and apologetic.