vixera33 Reviewed on Dec 9, 2019, 10:06 AM
Hertz Lyon St Exupéry is an absolutely anti-commercial agency. I tried to contact them many times before the day of taking care to request a rental of snow chains: unreachable. The day of the care they wanted to charge me twice the price of my rental in + to have snow tires and did not even accept to rent only chains, forcing to take a pack snow tires to have chains! a total nonsense. This agency despises its customers and facing the exorbitant price announced for snow tires (40th per day !!!) openly told the client that it was not necessary to go through a broker if I was not happy (autoescape) .. unbearable .
Gaêtanducat Reviewed on Nov 12, 2019, 11:21 AM
I did not get the bill for my rental and I can not reach the rental agency, no one picks up. The restitution of the vehicle was too long put always less than the care. The agency did not have my contact information that I had left on your rental site. Doing the same thing twice is a waste of time and therefore money. The vehicle was in line with what I rented on the site.
NATHALIE Reviewed on Oct 21, 2019, 9:40 AM
thank you for this service that without you would not have allowed us to go home! The staff is attentive and made sure that we have a comfortable car to get back to Paris thanks again