Houari.B Reviewed on Sep 9, 2019, 1:42 PM
Hello. This is not the first time I rent through your site ... But this is probably the last time I engage with your partner Hertz. The vehicle was not cleaned I reported it on my return because I was obviously in a hurry when I arrived at the Lille Europe station and in addition I am charged € 16 more because the question yes or no go you go in Belgium with the vehicle I answered possible so apparently in case of breakdown if you break down there if and only if brief we add you 16 € .I did not break down and I made the car on time a what was it planned for? and of course I have been charged to my account, finally short ... So balance A dirty car and a supplement of 16 € and about your company autoescape with all the times or I rent through your site, I never had any promo code for my loyalty ... So it's good it's the straw that broke the camel ... I would go see the competition ... Me and all the friends to whom I recommend your site. Yours sincerely Deja
beral Reviewed on Aug 26, 2019, 8:46 PM
Agency in Lille Europe station strategically placed and very easily identifiable. Very nice and competent reception staff. Having been outclassed (automatic car and GPS) the vehicle rescue staff was also very pleasant and professional (taking the time to explain the operation and handling). The return to the parking set made no problem and despite a certain affluence the staff was smiling and efficient.
Pauclair Reviewed on Aug 10, 2019, 9:41 AM
I am happy with my rental from hertz in so much time By cons very sorry that my initial reservation was not maintained