We had a good car and pleasant staff. Only thing that was a bit annoying is that we thought we were picking up from a place but actually we only registered there and then had to walk to central station to get keys and then walk again to get car. Car was clean and dropoff was thankfully very efficient.

My experience with the quality of the car for the value was very good, In the summer especially in July and August,,if you are picking up your car in Munich airport expect LONG DELAY in processing,.( after a long flight ) I have been going to Salzburg for the past 15 plus years and pic up the car at MUC and have experienced much delay,. First they dont have enough staff to cover the volume of people, Secondly,I noticed they push hard on foreign tourists to buy extra insurance or do upgrades both of which are sources of extra revenue for them. This is VERY FRUSTRATING>>>

The car we had reserved was not in stock so the gave us a very large vehicle, a Ford Edge. It was parked two blocks away from the office so we had to drag our luggage to the garage. The Hertz vehicles were on the 6th floor so we had to maneuver a very large vehicle through 5 incredibly tight turns. The car sensors were going off the whole time as there was only an inch or two of clearance on each side. When we returned the car, they said there was a big scratch on the front bumper that wasn’t there when we picked it up. I have no idea if it was there before or not but the only place it could have happened was in their garage. Thankfully we got the ridiculously overpriced insurance or we would’ve had to pay for that. I wouldn’t rent from this location.