Phil31 Reviewed on Jan 15, 2020, 5:17 PM
I felt captive with Global. Main reason, to see me risking a disbursement of deductible of 1200 € or 500 € and having to pay about 50 €, which cost me more than the reservation with autoescape, the latter including the repurchase of franchise ..... So a break that more than doubled my reservation. So not a positive experience with Global,
HolidaysInPoland2019 Reviewed on Feb 3, 2019, 11:02 AM
I did not like this provider. Most of the hidden costs have disturbed me. You have to wash and clean the vehicle (outside and inside) or pay 12 €. I have never experienced such a rip-off of a customer. Whether the mistake is here with Cardelmar, because they have the conditions yes agreed) or the provider, I can not say. In addition, it was very taciturn when picking up. I had to sign on a mobile phone display twice without knowing what I'm actually signing. No copy to read on paper. It only became clear with the confirmation email that I had signed the vehicle condition log. No joint tour of the vehicle, no instructions where and how I should give the vehicle again. Service = 0. If Cardelmar continues to work with Global Rent a Car, never again Cardelmar.
Slaag Reviewed on Oct 29, 2018, 6:41 PM
Helped immediately, quick collection (although it took a while before it was clear that the CarDelMar voucher had already been paid). Great car (toyota yaris instead of golf), no problems, and afterwards parked in the same place in the parking garage, keys plus parking card handed in at the desk. No awkward questions, you're done.