The car rental was uncomplicated. However, the booth was not often occupied.

Hello everyone, We rented a car in Warsaw on auto escape ... We suffered a scam, refusing our credit cards (pretending that was debits while not, even after checking with the bank and other renters), to make us pay an exorbitant insurance 2 times the price of the hiring itself ... After refusal, we asked for a refund to auto escape which we claimed to refund us, then refused us what said refund , accrediting the thesis of the renter, despite our hard evidence ... I denounce this process of scam, knowing that but mail now remain without continuation with auto escape. I am very angry and would like that to be known

The car was very good and the service was also very good. Thank you!

Attention, contrary to the advertisement there is NO office of the landlord at the station. You have to call an English speaking hotline and they then send a driver with the vehicle to a crowded small parking lot in front of the train station. Return accordingly. You have to know, otherwise you will search dead on the spot. The vehicle itself was absolutely new, the handover itself uncomplicated.

The service at the counter was wonderful. The vehicle was clean and had full transparency on the minor defects outside the vehicle.

Best app ever for rental a car

my experience with both Carrentals and the supplier was extremely bad . I reached the airport with 2 infants and there was no Dollar rep office or any news from them as whether they are there or not and by mistake i discovered i had to go to Hertz for my car. My insurance was a fraud and did not cover me during my stay as they claimed the insurance is for US citizens and US as a country only but still they were selling insurance and do not highlight that you get NO COVER in other places. i scratched my car and now i am struggling with the local dealer to agree a settlement amount for a scratch. all in all very bad service from both parties especially being a long time customer.