NathanReviewed on Oct 14, 2019, 4:35 PM
We had purchased extra insurance ahead of time so that we wouldn't get stuck buying the agency insurance at higher prices. As it turned out, the agent never even mentioned or asked about insurance. Instead, he stuck me with an $1,800 deposit on my credit card. When I asked him what it was for, he said it was because we did not buy their insurance. I showed him my additional insurance policy for the rental, and he said it didn't matter. It is a total scam, in my opinion, pressuring people to buy insurance they don't need to avoid a massive deposit.
JorgeReviewed on Jun 12, 2019, 11:45 PM
They requested a US$200.00 deposit that don’t know when will it be reimbursed.
Milos SerdarReviewed on Jun 3, 2019, 7:35 PM
Avis is my great experience . I did have little bit of problems but I had great support from AVIS. My next rental will be with them. Thenks to all team who works for AVIS. Great people great service.