Samuel Reviewed on Oct 15, 2018, 7:01 AM

Hello- I have been charged 3 times more from the agreed price. I am asking the invoice and an explanation - all answers are automatic and in German only!! terrible service also on the main Avis customer service web page. No one care !! Do yourself a favor- NO AVIS!!!!

Happy Reviewed on Aug 22, 2018, 9:19 AM

Overall, the entire walk was well organized. Only the waiting time was a bit longer, we had the bad luck that just a larger number of people wanted to pick up a car at the same time. But still bearable, since the settlement of the regulations went relatively quickly.

Alain 2B Reviewed on May 21, 2019, 7:02 PM

Very good experience Vehicle of a higher level for the rental price

Sille Reviewed on Apr 26, 2019, 6:39 PM

The execution of the loan transaction was impeccable. The vehicle should be according to the statement of the editor completely without blemish. He advised me to review the vehicle myself before leaving the parking lot. Since I picked up the car at dark, I was able to make the assessment only with the flashlight function of the phone and was so various paint damage around around the car. I took pictures and had to report the damage again to the editor. This then has a total of about 45 min. lasted. There are definitely points deduction. I assume that I will not be charged for any damage that already exists. That will show up. As far as the function of the vehicle is concerned, it must be said that the Skoda Fabia is a very solid car and drives like that. A plus point is that when renting a car from Bundbinder (and its partners) it is possible to deliver the vehicle even with an empty tank and to benefit from a favorable fuel price (currently EUR 1.35 per liter), which is suitable for the entire tank contents minus 5 liters guaranteed and recalculated.

Todd2 Reviewed on Jun 4, 2018, 10:55 PM

Took effort to get the car, but shuttle guy was awesome, quick pick up/drop off and everyone remembered me and my son - we’ll done!

Sondra Garwood Reviewed on May 17, 2018, 4:36 PM

Staff was generally friendly, but there was a very disrespectful staff arguing with me in regards to how to pronounce “VISCOUNT”. This woman went as far as to tell me to go educate myself, while she was serving another customer. I do not call that proper customer service.

marion Reviewed on Aug 18, 2018, 5:32 AM

We were 2 hours before and had to wait until the last minute of the specified collection time! And there was still no corresponding car there. Interrent or bookbinder at Schönefeld Airport stressed and inflexible. Buchbinder in Berlin-Mariendorf contrast, very competent, fast, courteous - just great!