Our 4. Hertz rental and it won‘t be our last!!!!!!!!

The handover by the very friendly and competent staff at the airport was uncomplicated and fast on top of it there was an upgrade to the ordered car. The car was just great .... The delivery of the vehicle was super fast. So ....... gladly back at ALAMO. Bye for now!

At the end of the rental period we contacted if a different handover location was possible. We were very friendly and this was not a problem after paying a small amount.

So everything was fine, only I had an insecure feeling afterwards, because of the insurance. It made me feel underinsured. So I was told the car right in the parking garage to control. In very bad lighting conditions.

From a colleague who could barely speak German was the first time a lumped up that I was allowed to give my car empty again. Unfortunately, I found that later in the car. There were already 65 € lapsed, in addition I had to pay a fee. That means I was deducted an additional 83 € + the normal rental fee for 66 €. For comparison My flight Bremen Stuttgart has cost € 105 back and forth. The car already 148 € for 3 days. Only because the coworker could not speak German and I did not pay attention. Then it came to me to submit a damage was undermined when I was not committed. So never again Avis then prefer to go by train ....

There is nothing to say, everything worked out great, only the waiting time on pickup could have been a bit shorter.

Super nice and competent Bediening in Frankfurt when picking up the rental car. Return was fast and without any complications. Gladly again!