Mike Reviewed on Jul 28, 2019, 12:20 AM

My wife & I flew on 2 planes that day, from NY to San Diego. Our flight was late & we arrived at Fox 2 hours late. They said they had already canceled our reservation & that there was no way they could rent a car to us that night!

Don Reviewed on Mar 20, 2019, 5:15 PM

I booed to pick up my vehicle near the San Diego airport the vehicle was at the cross border express area 30 minutes away. They were of no help trying to solve the problem

Gustavo Reviewed on Nov 10, 2018, 8:02 PM

I arrive on time to pick up the car and they told me the car was not ready and I have to wait at least one hour . The only option was an upgrade paying 15 usd more per day and I took it, I didnt want to wait. I made the reservation with a credit card that covers CDW/LDW but the lady at the counter told me that anyaway I had to contract their insurance otherwise they could rent me the vehicle, so my resevation pass from $86.78 usd to 275 usd . Once I got into the vehicle the seats were stained and dirty, I told the lady and told me they didnt have time to clean it . When I dropped the car I asked the lady to print out my receipt and she told me, if I want it I have to wait because she needed to check some cars and left the counter for 30 minutes; when she came back told me I had to pay one more day of insurance because I returned the car after he hour, which I said , I returned on time but she left and didnt do the closure on time, at the end after arguing, they didint charge it .So disappointed.