GUILLERMO Reviewed on Nov 19, 2018, 5:31 PM
We have rented with Fox several times in the past without any issues and feeling satisfied after the experience. However, this time in the Dominican Republic was horrible for us. First, lots of charges were added onto the rental fee which made the rental 4 times more than we expected! Second, the woman insisted that she had to put a $2,500 hold on the credit card. When I expressed that was much more and I felt very uncomfortable with that- her reply was we can drive you back to the airport. What??. The car we were given was the same car they used to pick us up from the airport. It was damaged and not professionally up to par. The worst is they gave us the car with NO gas! Our vacation started with having to drive around in an unfamiliar country that speaks a different language hoping to find gas before we ran out. This was incredibly stressful for us and I never want to repeate it again. This FOX rental car place should be closed.