Erin Reviewed on Jul 9, 2019, 7:17 PM

Everything was easy, except there was a person ahead of us that their mini van was not at the site, it sounded like the airport Thrifty may have took it over night. After speaking to the manager on the phone, the person informed the customers they had a 12 passenger van they would rent them for the price of the mini van ( that 12 passenger was our van, if we had not been there to speak up our van would have been gone. And then it would have been an even bigger issue.) Other than that, we are happy with our rental.

Dave71 Reviewed on Oct 2, 2018, 7:33 PM

very good. Got a larger vehicle since the one reserved was not available.

Joe 66 Reviewed on Sep 21, 2019, 12:32 AM

Mike was the man that really helped on both ends of this deal, thanks.

Shane Reviewed on Aug 26, 2019, 4:59 PM

You confirmed my reservation of a transit van 14595177-us-2 for the 8/24 at 8am on the 24th I received a call that that none were available and had to take a mini van. they said that this was your mistake and you never got conformation from them. they did what they could to help. What are you going to do about this? People in my party had to drive their own vehicles and my cost went up!

deegee3 Reviewed on Mar 19, 2019, 10:26 AM

Didn’t have vehicle at all. Upgraded I guess. But wanted seating for 7 mini van for adults, but got SUV with tiny 3rd row. Got lucky suv Vehicle just came in, smoke smell was annoying. I think I was overcharged. Confusing paperwork maybe a hidden fee I didn’t want. Idk. The man was friendly, and kind. Everything was clean. Easy drop off for Sunday afternoon. Got it in on time with full tank. Easy, convenient location away from airport, but you pay more than airport rate. I don’t know what I would have done if he didn’t offer the suv, only offered after I said what do I do now? Kinda weird awkward situation.