LauraL Reviewed on Mar 25, 2018, 5:36 PM
Our experience went well with a couple of unexpected glitches. First, we were upgraded from an economy compact to a minivan. Since our rental was one way, the Cape Coral location were hoping for just such a circumstance. We did not mind the bigger vehicle although it was much more than we needed. Also, I was not aware of all the complications of using my debit card v. a credit card. In order to supposedly expedite the process, my boyfriend used his credit card, although I was planning to pay for this part of our adventure. We still had to wait around a lot longer than seemed necessary.
JeffSp Reviewed on Feb 23, 2018, 5:27 PM
Landed in Ft. Meyers, went to rental office to pick up car that I ordered online, turned out to be at an offsite location miles away with no shuttle to pick it up. Price at the airport was double the quote. Staff at the airport were very nice but, couldn't help me. Original price for 5 days was a little over $300.00. Ended up taking car at airport for almost $600.00. I won't get conned like this again.
Delores Reviewed on Nov 28, 2017, 9:26 PM
I was very Pleased with my experience