DaleS Reviewed on Jan 8, 2018, 2:45 PM
would never deal with this company again
KC from A2 Reviewed on Jan 7, 2018, 5:40 PM
I have rented cars in Costa Rica more than a dozen times. I am aware that all of the rental companies add insurance costs after quoting pricing. However, Fox Rentals wanted me to produce a letter from my credit card company stating that they would cover the ‘extra’ insurance (that is a common coverage offered by credit card companies). I have never had to produce such a letter before, and no mention was made of said need. So Fox was raising the price an additional $70. I managed to have a letter sent from Citi. And then Fox explained that in case of an accident that I would be responsible and they would not deal with Citi. So it appears that Fox was just looking for a way to take more money. Thumbs up to Citi! Thumbs down to Fox
Alirio Graterol Reviewed on Dec 3, 2017, 7:21 PM
The shuttle was waiting for us outside the airport, the driver was very welcoming, we got to the office and were on our way 15 minutes later, the SUV was in good condition and returning the car took us less than 10 minutes. the representative at the counter was very kind.