dlevy Reviewed on Jan 26, 2018, 5:03 PM
I had a real problem when I got there. The agent insisted that car liability insurance was mandatory in Costa Rica. I spent 1 hour with him over it. I was charged $150 more than the price below. Total of $510. if its legally required it should either be listed by you or at least they should have it listed somewhere . he didnt have that . it was very upsetting because he kept trying to sell me different things and i did not trust him at all. why didnt i give they 1 ✭? because when a branch did hit my car and broke the windshield they came and exchanged the cars for me . i was about 90 minutes away so that would have stunk if they didnt. i still dont know if its mandatory
DaleS Reviewed on Jan 8, 2018, 2:45 PM
would never deal with this company again
KC from A2 Reviewed on Jan 7, 2018, 5:40 PM
I have rented cars in Costa Rica more than a dozen times. I am aware that all of the rental companies add insurance costs after quoting pricing. However, Fox Rentals wanted me to produce a letter from my credit card company stating that they would cover the ‘extra’ insurance (that is a common coverage offered by credit card companies). I have never had to produce such a letter before, and no mention was made of said need. So Fox was raising the price an additional $70. I managed to have a letter sent from Citi. And then Fox explained that in case of an accident that I would be responsible and they would not deal with Citi. So it appears that Fox was just looking for a way to take more money. Thumbs up to Citi! Thumbs down to Fox