Arnold Reviewed on Sep 30, 2019, 9:34 PM
Easy pick up, great customer service, good car , affordable price.
Carolyn Reviewed on Sep 17, 2019, 1:27 AM
After my flight got delayed several hours and then cancelled and rebooked, I finally landed at Washington Reagan. When I went to pick up my rental car from Avis, there was a really long line. I ended up waiting for my rental car for 2.5 hours and then when my flight home was rebooked to fly out of another airport, they charged me $75 to return it the the new airport due to something that was out of my control. Also, when I picked up the rental they told me that I shouldn’t have gotten the third party insurance through carrentals.com and that I had 24 hours from pickup to cancel that and then talked me into getting insurance through Avis. Well, I couldn’t cancel the insurance through carrentals.com because I had already picked up the car.
E Reviewed on Sep 16, 2019, 4:43 PM
The car was not cleaned well and smelled like cigarettes. Windshield had a chip.