Parvin Macari Reviewed on Apr 19, 2018, 4:38 PM

My experience with Precious renting a car was awesome, she was so helpful patient and kind to me. Also the other girl who was there ( I don't know her name ) she was very very nice too. Hertz is now my fave rental place because of Precious.

Andrei Reviewed on Nov 13, 2018, 9:56 PM

Was not able to get reserved car - was told that two credit cards required- though it was never specified (somewhere it was mentioned that it might be needed for class R, but it was never mentioned that the reserved car was class R) Was given another car instead - started to smoke 5 min out of the parking lot- and the agency was mostlyunhelpful After 2 hours of the struggle on the side of the highway, no police and no help from the agency, with 2 kids, elderly person and luggage Good Samaritan called the taxi so 4 of us could go back to airport ( €20 for 5 min ride) with one left there on highway for another hour waiting for service. By the time everything was settled we lost the day of vacation, children and grandma were scared and tired, we were €30 lighter, and got the car we originally reserved as the replacement- no one mentioned two credit cards anymore! So to sum it up - we were given faulty car to start with and did not get much help resolving situation. On top of that no one volunteered information about closed roads and detour and you can see cars going round and round trying to figure out how to get out of the airport, we did it twice