Nadalu Reviewed on Dec 29, 2018, 10:44 AM

My experience was great. Although we got sent an invalid phone number to the staff immediately from our delay to share, we could call the German hotline number, which the staff then could notify. On site, the car then waited for us without complications.

franz Reviewed on Apr 20, 2019, 7:33 AM

The clearance was uncomplicated, as German speaking

tietzs Reviewed on Jun 6, 2019, 9:37 AM

Despite booking with full insurance we had to deposit a deposit of 1600 € and we should also with 175 € insure.

Arjan Reviewed on Jul 14, 2019, 10:23 AM

Two small cars (Peugeot 208) rented with 6 people, these were fine. Europcar desk clerk (working together with Keddy) tried to get us rather pushy into larger diesel cars at an additional cost. Motivation: capacity of our cars lacks capacity on steep winding roads of Madeira. When we asked why these Peugeots are being rented out, it remained silent and the employee bound. Europcar also uses a numbering system whereby direct Europcar tenants seem to be given priority. We as Keddy tenants had to wait quite a long time while others, who later joined the line, came earlier ... strange.

chenes90 Reviewed on May 24, 2019, 4:43 PM

ALAMO is represented by GUERIN. Friendly staff. Mechanical stress, vehicle with defective clutch. Replacement of the car the second day after effective help and intervention of the staff of my hotel. Second vehicle without problem but worry and loss of time before getting the exchange.