There were absolutely no problems with pickup and return. The car suited our needs in every way.

My wife and I flew from Ohio to Panama City, Florida on our way to Santa Rosa Beach for Christmas with our granddaughter, daughter and son-in-law (my humor). We got a half-hour ride from my wife’s sister to the Panama City Beach locaction and saved a CONSIDERABLE amount of money over the airport location. The pickup process was smooth and considerade, and I wish to thank the staff! I WILL use this Enterprise location the next time I require a vehicle.

Enterprise car rental is like johnny-on-the-spot and McDonald's combine. They took care of me right away and I'm loving it, the whole time. It's like rehab I keep coming back.

I went to 23rd street and they refused to rent me the car due to my debit card. The same one I used at the 15th street location the previous month. I left and went to the 15th street location and was on the road in 30 minutes. Thank you John and Josh for both experiences

Enterprise has always provided Grady customer service.

Everything went smoothly, although I did not like the aspect of having to pay for each additional driver!!!

The Alamo representative at the desk was not very pleasant.

Ok experience with convenient desk check in at terminal. However, having to walk 200 yards and search for the rental on the lot was very inconvenient. You either have to drag your bags with you or leave them curbside at terminal and drive around to pick bags and other travel companions up.

I made reservations online with car rentals.com I got a great deal using the “pay now special” online. I had a 2 day rental that I paid ahead with no cancellation refund if i changed my mind. I picked up the car at 10am and dropped off 2 days by 10am with a full tank. Hertz charged me a extra fee of $86.00 by charging me more for the daily rate then what my contract was with Car-rental.com. I called and spoke with Hertz regarding this and all they could say was the daily rate is more and would not credit me.

Everything's good overall.

Very convenient location within the airport, fast and efficient process

The first car they put us in had hair on the carpet and something white in the inside of the doors. Had to go back into airport and get a second one This one was better but they still could’ve done a much better job a little disappointed. Used car rentals many times without issues

The car was clean, but the windows were full of bugs splattered on them. Inside windows were dirty.

Car back had scuff on it and had to go all the way back to the counter to inform them. No checkout person in the lot ..