TXvet Reviewed on Oct 5, 2019, 4:32 PM
I waited for nearly half an hour before the Dollar shuttle showed up. As I waited all the other rental company shuttles passed by multiple times. At the desk things went well and the agent was friendly. The car was dirty inside and out. Dead bugs covered the front of the exterior and it looked like someone had spilled something all down the back of the passenger seat.
J Reviewed on Sep 24, 2019, 7:01 PM
Unnecessarily long wait to pick up car. Waited nearly an hour, only 2 customer service representatives present. Persisted all day, should know that many customers would be arriving and should have staffed better
Gil Reviewed on Sep 24, 2019, 4:22 PM
It took 45 minutes from the time I arrived at the pickup spot for the shuttle bus to being in my car. Four Alama shuttles went by before one Dollar.